About Us

Tennessee Offices

Belva Hale

Vice President, Business Development


P.O. Box 3160, Kingsport, TN 37664

Belva has worked in various roles and departments during her 23 year career with local governments. Most recently as Director of Administration for the City of Bristol, Tennessee, she was responsible for the divisions of human resources, risk management, purchasing and information technology where she implemented a change in retiree health benefits, was instrumental in implementing a hybrid retirement plan, completed the purchase of a city wide ERP system and established a new comprehensive wellness program.  Overseeing self-funded health insurance plans, health reimbursement arrangements, retiree health reimbursement arrangements and flexible spending accounts were also a key part of her responsibilities. Belva holds a B. B. A. from East Tennessee State University in business with a concentration in human resources management and completed the senior executive program at the University of Virginia's Darden School of Business.

With her varied experience, Belva is requested to speak at conferences for both human resources and risk management associates.

Ryan Vaughn

Key Account Manager


P.O. Box 3093, Brentwood, TN 37024

Ryan has worked in several areas throughout his professional career.  He began his career in the industrial coatings industry where he worked in management and sales for almost 10 years.  Ryan moved to Nashville where he began working in the music industry, but soon decided the healthcare industry was his direction. 

He began his healthcare work with Experian Healthcare (formerly Passport Health Communications) in early 2013 working as an Accounts Manager.  Ryan managed a national territory of hospital accounts with a plethora of responsibilities, while his primary goal was to increase staff utilization of insurance verification software, and help create a more fluid experience for all patients. 

Ryan holds an A.A.S. in Business Marketing from the University of Alabama Hunstville and is currently a 4th year student in his pursuit of his B.S. in Psychology from Capella University.  He currently resides in Nashville, TN with his wife Denise and their son Lukas.